Volunteer roles will vary in length, from a one time hour-long opportunity, to working with a client on a special task 1-2 hours a week for up to 2 months. Please refer to the match email sent by the Volunteer Engagement Team for more details.

Please check your email frequently as there may be updates regarding your volunteer role. Please respond to check-in emails promptly so that the ReR team can assess further need and progress of clients.

Please review our boundaries policies as you work with a client on special tasks. You are supplementing a network of support clients have access to and our goal is to work folks toward self-sufficiency. Always defer to ReR staff with questions.

Volunteer Interpreters are meant to compliment the interpretation work or ReR staff and paid contractors. Read the following expectations before volunteering as an interpreter:

Volunteer Interpreter Expectations

National Standards of Practice in Interpreting

Volunteers will support clients on learning basic Financial Literacy skills based on a pre-written ReR curriculum. Many times these orientations we offer are needed in client languages and are often performed by staff. Refer to training ahead of volunteer roles for details. NOTE- Volunteers should never give direct financial advice or recommendations to clients that deviate from ReR provided resources. Volunteers should never directly manage or get involved in client’s financial affairs.

Resources:

Allison | Free, online financial literacy course that covers managing personal finances, saving money, budgeting, dealing with debt, insurance, and retirement planning.

Avoiding Scams | Use the resources on this page to help your mentee spot, avoid and report scams – and find the right kind of help

Free Tax Return Preparation | Get free tax assistance online at www.GetYourRefund.org.
Find free tax assistance locally by calling 211 or search using this VITA site locator tool.
It typically takes between a couple of days and a week to have your return completed through a VITA program.

Eligibility Requirements:

• Yearly Income below $66,000 and

• SSN or ITIN

McGill University | Free, online financial literacy course that covers budgeting, borrowing, real estate, and more.

Financial Resilience: Tools for Your Community | This FREE 30-minute webinar is designed to highlight the importance of financial preparedness for emergencies, and provide financial tips, and resources for you and your communities.

Using Virtual Job Readiness Resources: Tips and Materials for Clients with Online Access

Remote Job Readiness Resources for Clients with Lower Levels of Digital Literacy

Google Applied Digital Skills | Learn practical digital skills needed for the jobs of today and tomorrow with our video lessons that are free of charge

Volunteers can support in a variety of ways on digital literacy, but refer to ReR training materials. Additional Resources:

Arabic Resources | الموارد العربية

• IRC Economic Empowerment YouTube Playlist | قائمة تشغيل IRC لمحو الأمية الرقمية على YouTube

• Reception House YouTube Playlist | قائمة تشغيل محو الأمية الرقمية في بيت الاستقبال على YouTube

• Using Email | استخدام البريد الإلكتروني

Dari Resources | دری

• Phone Basics and Using the Internet | مبانی تلفن و استفاده از اینترنت

• How to Use Zoom | نحوه استفاده از زوم

• Understanding Accounts, Logins, and Passwords | آشنایی با حساب‌ها، لاگین‌ها و رمزهای عبور

• Using an Email Account | استفاده از حساب ایمیل

• Sharing Your Screen | به اشتراک گذاری صفحه نمایش شما - YouTube

• How to Use a Chromebook | نحوه استفاده از کروم بوک

• Chromebook Training Playlist | فهرست پخش آموزشی Chromebook

• IRC Digital Literacy Lessons | درس سواد دیجیتال IRC

• HAIS Digital Literacy for Life and Work | سواد دیجیتال HAIS برای زندگی و کار

• Digital Inclusion Video Series | https://www.youtube.com/playlist?list=PLhvgEsDS0faMprSedROUe1HGilYBpgZs0

• IRC Using Email | https://www.youtube.com/watch?v=1xLQOzONfys&list=PLhvgEsDS0faPruTFShGZOYT3AkNHSOHiN&index=3

English Resources

• Reception House What is Digital Literacy | YouTube Webinar

• The Read Center’s Digital Literacy | Digital Literacy Resources.pdf - Google Drive

• FTC Graphic Novel on Notary Scams | How Miriam and Pedro Learned about Notary Scams

• FTC | Consumer Education in Multiple Languages

• FTC | Handbook to Spot, Avoid & Report Scams

• WhatsApp | How to Use WhatsApp on Your Computer

• Typing.com | Learn to Type

Haitian Creole Resources | Resous Kreyòl Ayisyen

• IRC Digital Inclusion Video Series | Ki jan yo sèvi ak Google

Pashto Resources | پښتو

• Using Zoom in Pashto | په پښتو کې د زوم کارول

• How to Use a Chromebook | د Chromebook کارولو څرنګوالی 2020-05-14-JD-How-to-Use-a-Chromebook_PASHTO.pdf (coresourceexchange.org)

• Using Email | د ګوګل کارولو څرنګوالی

Spanish Resources | Recursos en español

• IRC Economic Empowerment YouTube Playlist | Alfabetización Digital en Español

• IRC Digital Inclusion Video Series | Vídeos sobre cómo usar Google

• USA Hello Resource Page | Aprende conocimientos básicos de computación y seguridad en el internet

• FTC Graphic Novel on Notary Scams | Fotonovela de FTC sobre estafas notariales | Cómo Miriam y Pedro entendieron sobre las estafas notariales

• FTC Consumer Education in Spanish | Información Sobre Estafas

• FTC Report Fraud | ¡Presente un reporte para
  ayudar a combatir el fraude! | Reporte Fraude

Swahili Resources | Rasilimali za Kiswahili

• IRC Digital Inclusion Video Series | Jinsi ya kutumia Google

On a case-by-case basis, volunteers may be asked to support clients on a number of special tasks or resource navigation- from applying for student aid for college, to understanding benefit access. This support should always come in consultation with ReR staff. Below are some resources that may help in navigating resources for clients:

Federal:

• Accessing Federal Student Aid for Refugee Youth and Adults: Toolkit

• Affordable Internet Connectivity Program

• Asylee Eligibility for Resettlement Assistance

• Can Afghan Newcomers Access Title IV Federal Student Aid?

• Employment Information Regarding Afghan Special Immigrant Visa Holders and Parolees

• Medicaid Information

• Public Assistance Acronyms

• Refugee Resettlement Services Continue After 90 Days

• What Federal Benefits and Services are Available to Afghan Parolees?

Local:

• Local Agencies with Government Funding to Support Refugees + SIVs

• Refugee + Immigrant Eligibility for Community Resources‍ ‍

EMERGENCY SUPPORT

• Aunt Bertha | Search for free or reduced cost services like medical care, food, job training, and more.

• PATCH VIRGINIA | PATCH currently aids those in need through "shopping" events, community outreach efforts, holiday food and toy collections, and emergency response resourcing. These efforts are 100% volunteer- and donation-based, whereby small businesses' and the general public's selflessness drives all resources provided.

DOMESTIC VIOLENCE

• Safe Harbor | Call 804-612-6126

• Virginia Sexual and Domestic Violence Action Alliance | Call 800-838-8238

• YWCA of Richmond | Call 804-612-6126

FOOD + CLOTHING RESOUCES- please see the Client Resources Tab on the ReR main website for up-to-date support services in the area.

RENT/UTILITIES

• United Way Hotline: Virginia 2-1-1