Your client's individual- or family-specific needs will determine what tasks need supporting and to what appointments you accompany them. Here are a few common examples.

Help secure daycare for children: Bring documentation that proves need (employment or enrollment in classes).

Read mail: They may or may not be aware that they have a mailbox. Help them get in the routine of checking it. Explain bills and important documents received and what action must be taken.

File taxes: Individuals and families who earned less than $64,000 in 2016 are invited to visit the University of Richmond Downtown from February 6th through April 18th on Tuesdays and Thursdays from 3:45 to 7:00 pm (except March 7th and 9th) and the following Saturdays from 9:30 am to 1:30 pm: February 11th, February 18th, March 18th, March 25th, April 8th, and April 15th. Taxpayers may use My Free Taxes to enter and e-file their own taxes with guidance from a trained coach or have their taxes prepaid by a certified volunteer. For additional locations, go to

Library visit: Show them the local library and help them obtain library cards. The library is a wonderful resource for borrowing books, movies, etc., free of charge. Introduce them to the other resources available like computer access (especially if not available in their home).

Shopping: Trips to big-box stores and grocery stores can be overwhelming. Accompany your mentee and work on making a list and staying on budget. 


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