You are acting as an advocate for your mentee / client at every step. Do not be afraid to ask for assistance / clarification from DMV employees.

Upon checking in:
Ask for an application to take the Learner's Permit test. Assist the client with filling it out – or fill out for them, if necessary. This form asks for basic information like full name, address, date of birth, etc.. Be prepared to make an educated guess for height and weight or to convert these measurements from metric.

While you wait:
Use this time to review practice questions on the DMV website.

If you’re directing the client to find the questions on their smartphone, go to: > Drivers / ID Cards > Learner's Permit > Practice Exams > Study and Practice Now > Driver's Study Guide > Sections 2, 3, 4, 5.

Quiz questions appear at the bottom of each section.

What to know about the Learner's Permit test:
Part 1 = 10 questions on signs and signals. The client must correctly answer all 10 questions in order to advance to Part 2.

Part 2 = 30 questions on the remaining rules and regulations. In order to pass the Learner's Permit test, the client must correctly answer 24 of these 30 questions.

Language options:
The Learner's Permit test is available in 25 languages, in addition to English. If the test is taken in a language other than English, the client can click back and forth to see each question in both their chosen language and English. Also, there is the option of clicking to hear the question read aloud. If the test is taken in English, no other languages are accessible during the test.

Vision test:
Press forehead against device. Keep pressure applied in order for the vision test to stay illuminated. The client must answer verbal questions to complete the vision test, reading a series of letters from left to right and identifying flashing peripheral lights when prompted by DMV employee.

Head coverings for religious purposes ARE permitted.

During the Learner’s Permit test:
Remind the client that this is NOT a timed test. Encourage them to take a deep breath, try to relax, and consider all the questions and answer choices carefully. There is no rush.

No one is allowed in the testing area except those participating in the exam, so be sure that a DMV employee assists the client in launching the exam, showing them how to use the audio prompt telephone, etc. If young children are with you, prepare to keep them occupied while they are separated from their parents.

If the client doesn’t pass the test:
Clients may take the test up to 3 times. If they fail the Learner’s Permit test the third time, they must complete the classroom portion of a Virginia DMV-approved re-examination class at a certified local driving school. ReEstablish Richmond can connect the client to a local driving school that offers this class for $75 (paid by the client). The re-examination class is offered twice a month on Sundays, 8am-4pm. At the end of the class, the client will take a test.

When the client takes that certificate to DMV, they will be allowed to take the test again. They will still need to bring the necessary documents to DMV as well (proof of identity, legal presence, social security card, and 2 proofs of address), but they can take the test unlimited times until they pass